Developing Technology Leaders for the Next Era

First Citizens Bank • Internal Leadership Initiative

Developing Technology Leaders for the Next Decade

Compass 360° is an executive-level development program designed to build strategic, operational, and leadership capabilities for senior technology managers poised for C-suite advancement.

Access Portal
12
Month Cohort Program
20–25
Directors & Senior Managers
360°
Holistic Development
Strategic Outcomes
Building organizational capability
Leadership Pipeline
Accelerate readiness for VP and SVP roles within 24–36 months
Talent Retention
Reduce regrettable attrition through visible career development pathways
Execution Excellence
Strengthen delivery capabilities, risk management, and stakeholder alignment

The Compass 360° Framework

Four integrated pillars aligned to enterprise technology leadership: strategic vision, operational excellence, people development, and executive presence.

N
Strategic North
  • Enterprise Architecture
  • Digital Transformation
  • Technology Strategy
  • Business Model Innovation
  • Financial Acumen
E
Operational East
  • Scaled Agile Delivery
  • DevSecOps Excellence
  • Risk & Compliance
  • Cloud Strategy
  • Vendor Governance
S
People South
  • Executive Coaching
  • Talent Management
  • Change Leadership
  • Inclusive Culture
  • Succession Planning
W
Personal West
  • Executive Presence
  • Influence & Persuasion
  • Board-Level Communication
  • Leadership Brand
  • Strategic Resilience

Program Experience

A comprehensive blend of executive education, experiential learning, and personalized development designed for senior technology leaders.

📚

Executive Seminars

Monthly full-day sessions with C-suite executives, industry thought leaders, and academic faculty covering strategic leadership topics relevant to financial services technology.

🎯

Leadership Coaching

Quarterly one-on-one executive coaching with certified coaches specializing in senior leadership transitions and C-suite preparation.

🔗

Peer Learning Network

Cohort-based learning with cross-functional technology leaders, building relationships that extend beyond the program into ongoing professional networks.

🚀

Strategic Capstone

Lead a business-critical initiative with measurable impact, presenting findings and recommendations to executive leadership committee.

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360° Assessment

Comprehensive leadership assessments at program entry, mid-point, and completion to measure growth in strategic, operational, and interpersonal capabilities.

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Executive Exposure

Structured engagement with C-suite through mentorship, executive shadowing, board presentation practice, and strategic planning participation.

Business Case & Implementation

A data-driven proposal for building sustainable technology leadership capability at First Citizens Bank.

Program Objectives

Develop 20–25 high-potential technology leaders annually who demonstrate readiness for senior executive roles. Target 30% improvement in internal promotion rates and 25% reduction in external senior hiring needs over three years.

Participant Criteria

  • Director or Senior Manager in Technology
  • Minimum 3 years tenure at FCB
  • Demonstrated strategic thinking and delivery excellence
  • Sponsorship from executive leadership
  • Commitment to full program participation

Investment & ROI

Estimated $18–22K per participant annually including coaching, curriculum development, faculty, and materials. Expected 3-year ROI of $4.8M through improved retention, accelerated promotions, and reduced external hiring costs.

Success Metrics

  • Promotion rate to senior roles within 36 months: Target 65%
  • Retention rate vs. peer group: Target 92%
  • Leadership assessment score improvements: Target +35%
  • Capstone project business impact: Target $2M+ annually
  • Internal senior role fill rate: Target 70%

Program Governance

Oversight by Technology Leadership Council with representation from CTO, CISO, CIO, Chief Data Officer, and Chief Architect. Quarterly reviews of participant progress, curriculum effectiveness, and business impact metrics.

Risk Mitigation

  • Pilot cohort approach allows refinement before scaling
  • Quarterly governance reviews ensure accountability
  • Clear success metrics enable data-driven decisions
  • Executive sponsorship ensures organizational alignment
  • Continuous feedback loops drive program improvement